Location:
4301 Barnett Road
Wichita Falls, TX 76310
Phone Numbers:
(940) 692-7096
Toll-Free: 1-800-288-1642
Fax: (940) 689-2136
Audio Response:
(940) 691-1492
1-800-233-4540
Hours of Operation:
Lobby: Monday – Friday 9am – 5pm
Drive-thru: Monday – Friday 7:30am – 6pm, Sat 9am – Noon
Report Lost or Stolen Cards:
Credit Cards: 866-271-6646
Debit Cards: 800-472-3272
To send comments by email, click on the employee’s name of your choice below.
| Employee Name: | Title: | Extension Number: |
| Angela Clark | President/CEO | 631 |
| Accounting Department: | ||
| Felica Smith | CFO | 606 |
| Cecelia Bellot | Accounting Assistant | 641 |
| Human Resources Department: | ||
| Teresa Smotherman | AVP HR/Compliance | 621 |
| Chris Land | HR Clerk | 601 |
| Loan Department: | ||
| Kevin Goldstein | Loan Officer | 637 |
| Glenna Emory | Loan Officer | 614 |
| Tiffany Brown | Loan Manager | 627 |
| Susan Burrus | Collections Officer | 611 |
| Brian Gamble | Loan Officer | 612 |
| Janet Blackmore | Loan Clerk/ Credit Cards | 632 |
| Operations Department: | ||
| Susan Lowe | AVP Operations | 605 |
| Dena Gentry | Operations | 643 |
| Member Services Department: | ||
| Christina Alvarez | Member Services Supervisor | 608 |
| Pat Baggs | Member Services/Debit Cards | 626 |
| Danny Reyes | Member Services/Debit Cards | 630 |
| Other Departments: | ||
| Tanya Gibson | Member Services | 602 |
| Nicole Webb-Carroll | Teller Supervisor | 646 |
| Mark McKee | IT Manager | 628 |