4301 Barnett Road

Wichita Falls, TX 76310

Phone Numbers:

(940) 692-7096

Toll-Free: 1-800-288-1642

Fax: (940) 689-2136

Audio Response:

(940) 691-1492


Hours of Operation:

Lobby: Monday – Friday 9am – 5pm

Drive-thru: Monday – Friday 7:30am – 6pm, Sat 9am – Noon

Report Lost or Stolen Cards:

Credit Cards: 866-271-6646

Debit Cards: 800-472-3272

To send comments by email, click on the employee’s name of your choice below.

Employee Name: Title: Extension Number:
Angela Clark President/CEO 631
Accounting Department:
Felica Smith CFO 606
Cecelia Bellot Accounting Assistant 641
Human Resources Department:
Teresa Smotherman AVP HR/Compliance 621
Chris Land HR Clerk 601
 Loan Department:
Kevin Goldstein Loan Officer 637
Glenna Emory Loan Officer 614
Tiffany Brown Loan Manager 627
Susan Burrus Collections Officer 611
Brian Gamble Loan Officer 612
Janet Blackmore Loan Clerk/ Credit Cards 632
Operations Department:
Susan Lowe AVP Operations 605
Dena Gentry Operations  643
Member Services Department:
Christina Alvarez Member Services Supervisor 608
Pat Baggs Member Services/Debit Cards 626
Danny Reyes Member Services/Debit Cards 630
Other Departments:
Tanya Gibson Member Services 602
Nicole Webb-Carroll Teller Supervisor 646
Mark McKee IT Manager 628